When We Are Closed
If you or your family need urgent medical attention when the surgery is closed, please telephone 0115 940 3775 and your call will be re-directed to our out-of-hours service. Your needs will be assessed and you will be either given advice or arrangements will be made for you to be seen by an appropriate healthcare professional.
You can also call 119 for non urgent advice or 111.
NHS Urgent Care Centre
NEMS cover when your GP surgery is closed.
Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency care Practitioners.
This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
During out of hours you should telephone the practice and instructions will be provided on how to contact NEMS.
For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.